Legal
Privacy Policy
Effective: 2026-05-04 · Last updated: 2026-05-04
Plain summary
PoolAssist is an AI pool chemistry assistant. We collect the minimum needed to provide AI advice and prevent abuse. We do not sell user data. We do not run ads. We do not track you across other sites.
What we collect
From every request:
- Your text input — the question or chemistry reading you type.
- Photos you upload (optional) — only when you explicitly attach a test strip or equipment image.
- Pool config you provide — type, gallons, equipment, ZIP (for local pro recommendations).
- Your IP address (hashed) — solely for anonymous rate limiting (5 queries/day without account).
If you create an account:
- Your email address (for magic-link sign-in).
- Your conversation history (so you can review past advice).
What we don’t collect
- Browser fingerprints, cookies-for-tracking, or third-party ad SDKs.
- Geolocation beyond ZIP you provide.
- Contact lists, calendar, photos library (browser file picker only opens when you click).
- Payment info (PoolAssist is free).
Who processes your data
- Anthropic (Claude API) — we send your text + photos to Claude to generate AI advice. Per Anthropic’s policy, your inputs are not used to train models. See Anthropic’s privacy policy.
- Cloudflare — hosts the site and serverless API (US-based edge servers). Sees your IP and request data to route traffic + DDoS protection.
- Supabase (US region, Phase 0.5+) — when you create an account, stores your email and conversation history.
- Resend — sends magic-link sign-in emails.
We do not share data with anyone outside this list. We do not sell user data. Ever.
Data retention
- Anonymous queries: stored 30 days for rate limiting + diagnostics, then deleted.
- Logged-in account data: kept until you request deletion. Email [email protected] to delete.
- Photos: deleted from our storage 90 days after last access (or immediately if you request).
Your rights (GDPR / CCPA)
You can request: (a) a copy of all data we have on you, (b) full deletion of your account, (c) correction of any wrong data, (d) portability (data export). Email us at [email protected] and we’ll respond within 30 days.
Children
PoolAssist is not directed at children under 13. We do not knowingly collect data from anyone under 13. If you believe a minor has used the service, contact us and we’ll delete the account.
Changes to this policy
We’ll update the “Last updated” date at the top and (for significant changes) email logged-in users at least 30 days before the change takes effect.
Contact
Operated by Fullhouse Asset Management LLC, Los Angeles, CA, USA.